Marketing GT Refund Policy

REFUND POLICY

NOTE: All products related to Social Media offer no refund past the 30 day guarantee period. Purchase at your own risk.

By using this site and/or purchasing products and/or services from us, you agree to these terms and conditions. Please read this section carefully and understand the terms of conditions outlined herein.

By issuing refund, you understand that you are discouraged from purchasing any further training or products from Marketing GT, Joey Smith and or its partners.
You also understand that your name, IP address and or email could be placed on a refund watch list. (could restrict you from buying from other companies) Internet marketing companies are now taking refunds seriously because of refund abuse.
After receiving refund, you understand that access to the product you purchased should be deleted from your hard drive and that you agree to not access the material in the future and that by doing so, you are committing fraud and or theft. (note your ip address was captured at the time of entry to the course access area.)

PRODUCTS (includes digital and physical)
Products purchased that are downloadable are nonrefundable. Some products come with a 30 day satisfaction guarantee, but certain conditional restrictions may apply. Please read guarantee instructions. Note: All social media training products come with a strict 30 day guarantee. There are no refunds beyond this 30 day window. No exceptions.

Note: All digital product download instructions are sent via email on the same day. If you don't receive this email, please contact support immediately at: http://www.replytojoey.com to ensure you get your product in a timely manner. Failure to notify Marketing GT of not receiving your product does not exempt you from any guarantee period. It is your responsibility to notify Marketing GT of not receiving your product download instructions.

IMPORTANT: We are contractually obligated by the FTC not to issue a refund pass the guarantee period stated on the website. You are also prohibited to issue a charge back to your credit card company once you pass this period. This is considered a fraudulent claim and in purchase violation of the guarantee, product purchase and possible credit card terms.

Products purchased that are not downloadable (CD, Diskette, or Hard Printed Versions) may be returned for a full credit, minus shipping and handling charges of $10.00. To obtain a refund, you must notify Marketing GT within 30-days of your original purchase date, that you desire a refund for the product purchased.

Any products and/or materials that are returned for a refund must be unopened and in the original packaging. The products and/or materials must not be damaged and/or altered in any way. Shipping/Handling on all orders is nonrefundable. The Client is responsible for all Shipping/Handling on any returned products and/or materials. Marketing GT will not reimburse the Client for these fees.

In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to Marketing GT. Marketing GT will not be liable for any claims of non-receipt of merchandise, and/or non-receipt of a "Refund Claim" that was a result of an incorrect email address and/or mailing address provided by you to Marketing GT. The customer is responsible for providing a correct/working e-mail address.

MEMBERSHIPS (includes digital and physical)
All memberships are nonrefundable after the billing cycle has occurred, however you can cancel at any time prior to the next billing cycle with 48 hour prior notice. This also applies to any trial periods.

Requests for cancellation of any monthly recurring billing must be in writing and mailed to Marketing GT via postal mail or email with delivery confirmation 48 hours prior to the next billing cycle. If the cancellation is not received 48 hours prior to the next billing cycle, then the recurring billing will not be cancelled until the following month. Phone messages and/or e-mail messages left with anyone within Marketing GT will not guarantee your monthly recurring charge will be cancelled. These requests must be made in writing.

Marketing GT is not responsible for the member's failure to correctly cancel his/her membership on-line, and this cancellation does not entitle the member to any type of refund.

WORKSHOPS (includes virtual and in-person)
All Marketing GT workshops are nonrefundable but redeemable for one (1) year after the original purchase. Some workshops come with a "Money Back Guarantee" , but certain conditional restrictions apply.

Conditional Restriction: (does not apply to all events) If you pay for and attend an Marketing GT workshop - to receive a refund, you must request in writing with explanation at the conclusion of the workshop onsite. If you do not make your request at point of service you forfeit the right for a refund and Marketing GT is not under any obligation.

Dates and locations of all workshops are subject to change at any time without notice from Marketing GT. Such notices will be posted on the Marketing GT website and/or will be emailed to the buyer. If the Client confirms his/her attendance at a workshop, then Marketing GT will expect the Client to attend. If the Client fails to attend and does not give Marketing GT written notice at least fourteen (14) days prior to the event, then the Client's workshop ticket will be considered redeemed.

Note: Due to the volatility of email and SPAM filtering issues, it is the client's responsibility to get in touch with Marketing GT with any questions concerning event tickets. Failure to do so does not entitle you to a refund or reschedule.

Event tickets to events hosted and/or sponsored by Marketing GT are nonrefundable unless otherwise specified by Marketing GT. The Client's inability to attend an event does not warrant a refund and/or tickets to another event.

COACHING (includes virtual and in-person)
Terms are as follows:

1. Coaching sessions occur on the same day / same time each week. Changes require 48 hour notice in order to be rescheduled. You are only allowed 1 reschedule per month that is made within the 48 hour notice. No call / no shows are an automatic loss and will not be rescheduled.

2. All sessions your coach misses will be made up.

3. Coaching is billed on a monthly PayPal subscription automatically. During this time, you have access to weekly coaching, email and phone support. If you do not use these services, that is your preference. Note: Missed sessions do not roll over to the next month. It is up to you to reschedule your missed sessions within the monthly period.

4. You must notify your coach within 30 days of cancellation so the spot can be filled. If you do not do this before the normal billing period and charges occur, there are no refunds.

5. You are required to complete the assigned tasks. If they are too much for you, speak up during the coaching session. If you do not complete the required tasks, then you risk losing that session to go complete your work.

6. You are responsible for your own success. Your coach will do their very best to guide and direct you to the shortest possible path to success, but ultimately you determine direction and speed.

7. There are no refunds with coaching.

8. Communicate early and clearly on areas of concern and challenges you might have.

9. Recognize that the information and content received from Marketing GT is educational. You are responsible for the decisions you make and release Marketing GT and all associated faculty and staff from the results of your decisions.

BANK CHECK POLICY
A twenty-five dollar ($25) fee will be incurred if a personal check, third party check or company check is returned to Marketing GT for non-sufficient funds.

This fee along with the initial payment for Marketing GT materials and/or services will be paid by the purchaser immediately following the notice that the funds were not available.

FRAUDULENT CLAIMS
Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

Contacting Company
Marketing GT, LLC
Address: 3651 Peachtree Parkway, Suite E-323, Suwanee, GA 30024 Phone:1-800-306-1145

Marketing GT reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Marketing GT's Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.

Changes in Legal Terms of Use
These terms of use are subject to change at any time, without notice. All changes to these Terms of Use are published here; for the latest version check this page.